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Terms Conditions That Apply to Your tmk4d Account

These Terms & Conditions govern every part of your relationship with tmk4d — from opening your account to withdrawing to Touch 'n Go eWallet, Boost, or GrabPay.

Account eligibility applies where local law permitsWallet terms cover Touch 'n Go eWallet, Boost, GrabPayTerms updated without prior notice — check this pageOne account per person — duplicates are closedMalaysian Ringgit (RM) is the account currency

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What These Terms Cover and How They Apply

tmk4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These Terms & Conditions form a binding agreement between you and tmk4d the moment you create an account or make your first deposit. They cover account registration, wallet transactions — including deposits via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX — withdrawal processing, account

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suspension, and content access. Where any section of these terms conflicts with local law in Malaysia, the applicable local law takes precedence and your access rights adjust accordingly. tmk4d may revise these terms at any time; the revised version takes effect when it is published on
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this page. Continued use of the platform after a revision means you accept the updated terms. If you do not agree with any part of these terms, you should stop using the account and contact our support team to close it. Account holders in Melaka, Kuantan
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and elsewhere in Malaysia are all bound by the same terms regardless of device — whether you access through a mobile browser or a desktop session. Account currency is Malaysian Ringgit (RM) throughout, and all wallet balances, deposits, and withdrawals are processed in RM unless we
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notify you otherwise in writing.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these Terms & Conditions is unclear or you need to raise a dispute about a wallet transaction, account restriction, or access decision, our support team is the right first stop. We handle terms-related queries through live chat, email, and our on-site contact form — use whichever channel suits your situation.

Live Chat Start a live chat session from the account dashboard to raise a terms query or dispute a wallet transaction in real time.

Email Support Send a written account of your terms concern to our support address; include your account ID so we can locate your record quickly.

On-Site Contact Form Use the contact form under your account settings to submit a formal terms dispute or request a copy of any policy document.

HOW WE HANDLE THIS

Data, Security and Account Integrity Under These Terms

These Terms & Conditions are not just a legal document — they describe the practical ways we protect your account and handle your information. Each point below reflects an actual operational practice, not a general statement.

Account Security

Your account is protected by OTP verification on login and every sensitive change. We do not share account credentials or wallet details with third parties outside payment processing.

Data Retention

We retain your account records, transaction history and identity documents for the period required under applicable Malaysian law; after that period they are deleted or anonymised.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can clear cookies any time through your browser settings without losing your account data.

Requesting Changes

To update personal details, request data access, or ask us to correct a record, contact support with your account ID. We process verified requests within a reasonable period.

Common Questions About Your Rights Under These Terms

These questions cover what Malaysia-based account holders most often ask when reading through the Terms & Conditions. Each answer reflects how tmk4d actually applies the policy day-to-day.

The same terms apply to all accounts regardless of location within Malaysia. Access is available where local law permits, and local law takes precedence if any term conflicts with it.

Yes. We publish updates to this page and the revised version takes effect immediately. Check this page regularly; continuing to use your account means you accept any changes.

Any confirmed RM balance in your account wallet at the time of suspension is reviewed under our withdrawal policy. Contact support via live chat to initiate a withdrawal request during a suspension review.

No. These terms allow one account per person. Duplicate accounts are identified during verification and closed; any wallet balance is subject to review before release.

Submit a data access request through the on-site contact form or by emailing support with your account ID. We handle verified requests within the period required by applicable Malaysian law.

Breaches include registering duplicate accounts, providing false identity documents during verification, attempting to manipulate wallet transactions, or accessing the platform from a jurisdiction where local law prohibits it.

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